How to Calculate Content Marketing ROI (A Practical Guide)
How to calculate content marketing ROI for contractors: costs, attribution, and a simple method to track revenue from posts.
"What's the ROI on content marketing?"
It's a fair question—and one that frustrates business owners because the answer isn't always straightforward. Unlike paid ads where you can track click-to-conversion directly, content marketing involves longer timelines and indirect attribution.
But it's not unmeasurable. Here's how to calculate content marketing ROI in practical terms.
The Basic ROI Formula
At its simplest:
ROI = (Revenue from Content - Cost of Content) / Cost of Content × 100
If you spent $24,000 on content and it generated $96,000 in revenue:
ROI = ($96,000 - $24,000) / $24,000 × 100 = 300%
The challenge is accurately measuring both sides of this equation.
Calculating Your Content Costs
Direct Costs
If outsourcing:
- Content creation fees
- SEO services
- Publishing/management time (your hourly rate × time spent)
If in-house:
- Your time investment (hourly rate × hours spent)
- Any tools or subscriptions used
- Training or learning time
Often-Forgotten Costs
- Photography or graphics
- Website hosting allocated to blog
- Promotion costs (social ads, email platform fees)
- Maintenance and updates time
Total Cost Calculation
Add up all costs over your measurement period:
Example Annual Cost:
- Content creation: $18,000 ($1,500/month)
- Your management time: $4,000 (4 hours/month × $85/hour)
- Tools and hosting: $1,200
- Updates and maintenance: $1,800
- Total: $25,000/year
Be honest about real costs, including your time.
Measuring Content Revenue
This is where it gets tricky. There are several methods, each with trade-offs.
Method 1: Direct Attribution
Track conversions that come directly from organic search traffic.
Setup:
- Google Analytics goal tracking on contact forms
- Call tracking with source identification
- CRM with lead source tracking
Calculation:
Leads from organic × Close rate × Average job value = Revenue
Example:
- 150 organic leads/year
- 30% close rate = 45 customers
- $3,000 average job = $135,000 revenue
Limitation: Understates impact because it misses assisted conversions and brand effects.
Method 2: First-Touch Attribution
Credit content for any lead whose first interaction was organic search, even if they converted through another channel later.
Setup:
- Cookie-based tracking (longer attribution window)
- CRM tracking first touchpoint
Calculation:
Same as direct, but includes leads who first found you through content.
Limitation: Overcredits content by ignoring other influences on conversion.
Method 3: Cost Per Lead Comparison
Compare cost per lead from content vs. other channels.
Calculation:
Total content cost / Total content leads = Content CPL
Compare to:
- Paid search CPL
- Direct mail CPL
- Other channel CPLs
Example:
- Content: $25,000 / 150 leads = $167/lead
- Paid search: $30,000 / 200 leads = $150/lead
- Current year CPL, but content improves over time
Limitation: Doesn't account for content's compounding nature.
Method 4: Multi-Year Analysis
Content compounds. Year 1 ROI often looks poor, but multi-year analysis shows true value.
Calculation:
Track content costs and attributed revenue across multiple years:
Year 1:
- Investment: $25,000
- Revenue: $50,000
- ROI: 100%
Year 2:
- Investment: $25,000
- Revenue from Y2 content: $60,000
- Revenue from Y1 content still producing: $80,000
- Total revenue: $140,000
- ROI (Y2 investment): 460%
- ROI (cumulative): 280%
Year 3 and beyond:
Content library continues generating revenue with minimal new investment.
This method captures content's compounding value.
Method 5: Traffic Value Method
Calculate what organic traffic would cost if purchased through ads.
Calculation:
Monthly organic traffic × Estimated CPC for those keywords = Traffic value
Example:
- 3,000 organic visits/month
- Average CPC for those keywords: $8
- Traffic value: $24,000/month
- Annual traffic value: $288,000
Limitation: Hypothetical—you're not actually paying for this traffic.
Practical Attribution for Local Businesses
Set Up Basic Tracking
Google Analytics:
- Configure goals for form submissions
- Track traffic by source
- Set up events for phone clicks
Call Tracking:
- Use call tracking numbers on website
- Different numbers for organic pages vs. paid
- Record call source in CRM
CRM Tracking:
- Record lead source for every lead
- Track first touchpoint if possible
- Maintain clean data
Ask Customers
Simple but effective: ask how they found you.
- Add "How did you hear about us?" to forms
- Ask on initial phone calls
- Record answers consistently
Not scientific, but directionally useful.
Track Content-Specific Conversions
For individual pieces:
- Unique tracking URLs on CTAs
- Content-specific offers or codes
- Landing page specific to content promotion
This helps identify which content converts best.
Building a Measurement System
Start Simple
Don't let complexity prevent any measurement:
Minimum viable tracking:
- Monthly organic traffic (Google Analytics)
- Leads from organic traffic (goal tracking)
- Content costs (whatever you spend)
Even rough numbers are better than none.
Add Sophistication Over Time
Phase 2:
- Call tracking implementation
- CRM lead source tracking
- Multi-touch attribution
Phase 3:
- Customer lifetime value integration
- Multi-year ROI modeling
- Content performance by topic/type
Build toward comprehensive measurement incrementally.
Establish Baselines
Before investing in content, document:
- Current organic traffic
- Current organic leads
- Current cost per lead (all channels)
These baselines make later ROI calculation possible.
Example ROI Calculation
A local HVAC company's first-year content program:
Investment
- Content creation: $18,000 ($1,500/month)
- Management time: $3,600
- Tools: $600
- Total: $22,200
Results (End of Year 1)
- Organic traffic: 0 → 2,500/month
- Organic leads: 180 for the year
- Close rate: 30%
- Customers: 54
- Average job: $2,800
- Revenue attributed: $151,200
ROI Calculation
ROI = ($151,200 - $22,200) / $22,200 × 100 = 581%
With Multi-Year Projection
Year 2 (continued publishing):
- Y1 content continues producing: ~200 leads
- Y2 content adds: ~200 leads
- Combined revenue: ~$300,000+
- Investment: $22,200
- Cumulative 2-year ROI: significant
Year 3 and beyond:
- Content library generates leads with minimal new investment
- ROI continues improving
ROI Using Our Content Pack Service
Here's a real-world example using our subscription model:
Investment
- Monthly content packs: $197/month
- Annual cost: $2,364
- Management time: Minimal (we handle creation, you review and approve)
Results (Conservative Estimate)
- Organic leads (Year 1): 50-75
- Close rate: 30%
- Customers: 15-23
- Average job value: $2,500
- Revenue attributed: $37,500-$57,500
Break-Even Calculation
At $197/month for content packs, if each closed job is worth $2,500, you need roughly 1 content-sourced customer per month (12 per year) for breakeven ROI. With a typical 30% close rate, that's about 40 leads from content in year 1.
Multi-Year Reality
- Year 1: Investment $2,364 → Revenue ~$47,500 → ROI ~1,900%
- Year 2: Y1 content still working + Y2 content → 120-150 leads → 36-45 customers → $90,000-$112,500
- Year 3: Full library compounding → 200-250 leads → 60-75 customers → $150,000-$187,500
The math gets better every year as your content library compounds.
When ROI Is Hard to Measure
Accept Imperfect Attribution
Content often assists conversions without getting credit:
- Visitors read content, leave, return through branded search
- Content builds trust that influences decisions made after ad clicks
- Brand awareness from content affects all marketing
Accept that measured ROI understates true impact.
Use Proxy Metrics
When direct revenue attribution is difficult, track leading indicators:
- Organic traffic growth
- Keyword ranking improvements
- Time on site from organic visitors
- Branded search increases
- Quote request volume from organic
These indicate whether content is working even without perfect revenue tracking.
Compare to Alternatives
What would you spend on ads to get similar results?
What's the CPL from other channels?
What's the lifetime value impact?
Context helps interpret ROI numbers.
Common ROI Measurement Mistakes
Measuring Too Soon
Content marketing ROI is poor in months 1-6 because that's the investment phase. Measuring "ROI after 3 months" will always disappoint.
Measure at 12 months minimum. Full picture emerges at 24+ months.
Ignoring Assisted Conversions
Direct attribution typically undercounts content's contribution. Someone might:
- Find you through content
- Leave without converting
- Return through a Google search for your name
- Convert through "direct" traffic
Content started this journey but gets no credit.
Not Tracking Lead Quality
100 leads at $100 each seems worse than 50 leads at $200 each—until you realize the content leads close at 40% vs. 20% for ads.
Track close rates and customer value by source, not just lead volume.
Comparing Apples to Oranges
Content and ads serve different purposes and timelines. Comparing month-1 content ROI to month-1 ad ROI isn't fair to content.
Compare over appropriate timeframes with appropriate expectations.
The Bottom Line
Content marketing ROI is measurable, even if imperfectly:
- Track costs honestly (including your time)
- Set up attribution (even basic tracking helps)
- Measure over appropriate timeframes (12+ months)
- Account for compounding (multi-year analysis)
- Accept imperfection (some impact is always unattributed)
The businesses that measure content ROI—even roughly—make better decisions about their marketing investments.
Start measuring now. Your future self will thank you for the baseline data.
Want to see what a Month‑1 pack would look like for your business? We’ll generate a free preview tailored to your services and city, based on automated site review and local research. Use the ROI framework above with your own job values to judge whether ongoing content makes sense.
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